Monday, March 3, 2008

Stale cookies: Accessing Issues and Controversies


Last Fall, Facts on File News Service (Issues and Controversies) was acquired by Facts on File (Science Online, et. al.). As a result, the Issues and Controversies "platform" was redesigned to conform to Facts On File's standards and conventions. This included a change in the URL used to access the site.

A few libraries have reported problems with "cookie" access to the new URL: in-library users are prompted for username and password every time the site is accessed. This is apparently caused by a mismatch between existing cookie data and the new URL. The problem can be corrected by forcing the existing cookies to be re-written with the proper information. To do so, go to
http://www.2facts.com/default.asp?BID=7. Enter your username and password, and new cookies will be set. Subsequent access via the normal Issue and Controversies link should not prompt for any authentication.

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